Title: Senior Client Manager
Reporting to: Associate Managing Partner, Conran Design NY
Location: 200 Madison Avenue, New York
Employment type: Full-time

We’re looking for a Senior Client Manager to join our growing New York studio. As part of the client services team, the Senior Client Manager will take responsibility for strategic client challenges – from insights through to activation. You’ll own and lead day-to-day strategic project work while demonstrating an expertise in strategic thinking across branding projects.

Main duties of role:

• Drive project processes: Own and lead processes for brand strategy, naming, research, and visual identity projects.
• Strong fundamentals: Demonstrate superior client service skills – brief writing, proposals, financials, timelines, contact and status reports.
• Support business development: Contribute to the development and growth of our clients and in new business pitches, presentations and requests for information.
• Use strategic thinking: Be inquisitive and curious, and ask probing questions to uncover insights that guide solutions.
• Clearly articulate ideas: Communicate confidently to sell in strategic ideas both internally and externally while navigating client feedback.
• Deliver fresh work: Develop solutions that address clients’ strategic opportunities with commitment and thoughtfulness.
• Learn and apply: Express a desire to learn new strategic thinking abilities and skills, and apply those in the delivery of strong client work.
• Collaborate across teams: Work together and communicate with design and strategy teams to support the development of work.
• Build studio culture: Participate in and contribute to team culture, helping build a collaborative spirit through a period of strong growth.
• Work with efficiency: Manage your time and workflow to deliver work on-time, with purpose, and without sacrificing quality or attention to detail.

Relevant experience:

• Hands-on experience: Have four to six years’ experience working in an agency environment (brand consulting, advertising or design agencies etc).
• Relevant education: Hold a bachelor’s degree from a leading institution (postgraduate degrees are a bonus, but not essential).
• Passion for branding: Share a deep passion and curiosity for branding and design thinking in everything you do.
• Collaborative mindset: Work with a proactive, open, and collaborative spirit as part of a broader team.
• Openness to critique: Positively respond to feedback and direction to help develop your work and overall skill set.
• Clear communication skills: Show thoughtfulness and clarity in expressing and articulating ideas and rationales.
• Positive personal skills: Be professional, organized, and calm under pressure with an adaptability to cope with the fluidity of project requirements.
• Proficient software skills: Be fluent in the Microsoft Office Suite (other software and platforms are a bonus).

About us:

Founded in 1957 by Sir Terence Conran, we’re Havas’ brand and design network. With studios in London, Paris, Dubai, Mumbai, Mexico City and New York, our team of 250 strategists and creatives work across brand strategy, brand design, experience design, and communications and engagement, using thoughtful design to inspire progress for our clients.

We believe progress is achieved through balance. Between ambition and pragmatism, imagination and intellect, hard work and life beyond work. It’s this approach that underpins our ethos when it comes to brand building. And it’s also what makes life at Conran Design Group so rewarding. Progressive thinking for ambitious brands – alongside a clearly mapped-out career path for the people who make it happen.

Interested? To apply for this role, please email:

careers@ConranDesignGroup.com